Legal

Privacy Policy

Julia Fikse, DBA One Step to Wellness®, Dear Food®, and Food Peace™
Last updated: September 17, 2026
Contact: info@onesteptowellness.com

This Privacy Policy explains how Julia Fikse, DBA One Step to Wellness®, Dear Food®, and Food Peace™, collects, uses, discloses, and protects personal information.

In this policy, “we,” “us,” and “our” refer to Julia Fikse, DBA One Step to Wellness®, Dear Food®, and Food Peace™.

This policy applies to information collected through our websites (including sites operated under One Step to Wellness®, Dear Food®, and Food Peace™), email lists, forms, coaching services, Circle communities, Substack publications, programs, workshops, meetings, giveaways, and related communications. It should be read with our Terms of Use.

This Privacy Policy is a notice of our practices. Use of our websites and services is governed by our Terms of Use. If you do not want information handled as described here, do not use our websites, services, communities, or materials. Where a law requires a separate opt-in, we request that opt-in. Ordinary browsing is not that opt-in. This notice does not waive rights that cannot legally be waived.

1. Information We Collect

Depending on how you interact with us, we may collect the following information.

Information you provide. You may provide:

  • Your name
  • Email address
  • Telephone number
  • Mailing or billing address
  • Account and login information
  • Coaching applications and questionnaire responses
  • Appointment and scheduling information
  • Messages, comments, and customer-support requests
  • Community posts and discussion responses
  • Survey, quiz, or feedback responses
  • Testimonials, photographs, or other content submitted with permission
  • Purchase, registration, or subscription information
  • Giveaway or contest entries, including entries processed through KingSumo
  • General wellness goals or information you voluntarily choose to discuss

Payment information. Payments may be processed by Stripe or another payment processor. Payment providers collect and process payment-card and financial information under their own privacy policies.

We generally receive transaction details such as your name, email address, amount paid, purchase, payment status, and limited billing information. We do not ordinarily receive or store complete payment-card numbers.

Information collected automatically. When you visit our websites, use our publications, or open our emails, we or our service providers may automatically collect:

  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Referring website
  • Pages viewed and links selected
  • Dates and times of visits
  • Approximate location based on IP address
  • Email delivery, opening, and link activity
  • Cookie identifiers and similar technical information
  • Publication or sales analytics, including Substack analytics, Amazon Kindle Direct Publishing analytics, and IngramSpark analytics

If we use a website analytics or marketing tool (including but not limited to a WordPress or PubFunnels analytics feature, Substack analytics, Amazon Kindle Direct Publishing analytics, IngramSpark analytics, an email pixel, or a similar measurement tool), it may collect the technical information listed above.

2. General Wellness Information

Julia Fikse is a health and wellness coach, not a physician or licensed healthcare provider. We do not provide medical treatment or maintain medical records as a healthcare provider.

Julia Fikse is a National Board-Certified Health and Wellness Coach (NBC-HWC). That credential is subject to the NBC-HWC Code of Ethics and recertification rules of the certifying body.

Our websites, email, coaching services, and communities are not intended to receive protected medical records or emergency information. Do not send medical records, Social Security numbers, insurance records, or highly sensitive clinical information through ordinary email, website forms, or community discussions.

You may voluntarily discuss general information about your wellness goals, habits, weight, nutrition, physical activity, emotional eating, or personal circumstances during coaching or community participation.

We use voluntarily provided wellness information to provide services you request, respond to questions, operate a program or community, keep business records, and comply with law.

We do not sell personal wellness information. We do not use it for targeted advertising. If that practice changes, we will update this policy and provide any legally required choices.

HIPAA does not apply to every person or business that receives health-related information. We use reasonable measures to protect information. We do not represent that ordinary website forms, email, community platforms, or coaching communications are HIPAA-secure communication systems.

3. How We Use Personal Information

We may use personal information to:

  • Provide coaching, educational content, programs, and community features
  • Create and administer accounts
  • Schedule appointments and meetings, including through Calendly, Zoom, and Google Meet
  • Process registrations, payments, and purchases
  • Deliver books, downloads, courses, memberships, or other materials
  • Run giveaways, including through KingSumo, and notify winners
  • Send newsletters and communications through MailerLite, Substack, or another provider, as permitted by law
  • Respond to questions and provide customer support
  • Manage events, workshops, and online meetings
  • Review analytics from our websites, Substack, Amazon KDP, IngramSpark, PubFunnels, and similar tools in order to operate and improve content and services
  • Maintain security and prevent misuse
  • Keep business, tax, and transaction records
  • Enforce our agreements
  • Comply with legal obligations
  • Send marketing communications when permitted by law

We may use information for another purpose when you authorize us to do so or when the law allows.

We do not use sensitive personal information (such as health-related details you volunteer) to infer characteristics about you for advertising.

4. Email and Marketing Communications

We may send educational, promotional, or administrative emails as permitted by law, including when you subscribe, register, request information, enter a giveaway, or have another relationship that allows the message.

MailerLite, Substack, Circle, or another email, community, or publishing provider may process your name, email address, subscription status, and email-interaction or publication-analytics information on our behalf.

You may unsubscribe from promotional email by selecting the unsubscribe link in an email. We may still send nonpromotional messages concerning an account, transaction, appointment, legal notice, or service, as permitted by law.

5. Cookies and Similar Technologies

Our websites and service providers may use cookies, pixels, embedded content, and similar technologies to keep websites functioning, remember preferences, understand traffic and use, measure email engagement, prevent fraud, maintain security, and support forms, scheduling, payments, giveaways, and embedded media.

You can control some cookies through your browser settings. Blocking cookies may prevent portions of a website from functioning properly.

We do not currently use personal information collected through our website for cross-context behavioral advertising. If this practice changes, we will update this policy and provide any legally required choices.

Our websites may not respond to every browser “Do Not Track” signal because there is no single universally adopted standard. We will honor opt-out preference signals where legally required and technically supported.

6. How We Disclose Information

We may disclose personal information to service providers that help us operate our business. Depending on the services you use, these may include:

  • MailerLite, for email delivery and subscriber management
  • Substack, for newsletters, publications, and related analytics
  • Circle, for communities, memberships, related content, and related email or notifications
  • KingSumo, for giveaways and related entry information
  • Stripe, for payment processing
  • Calendly, for scheduling
  • WordPress, for website operation
  • PubFunnels, for website, marketing, publishing, or analytics services
  • Zoom and Google Meet, for online meetings and coaching sessions
  • Amazon, Amazon Kindle Direct Publishing, and IngramSpark, for book sales, printing, royalties, and related analytics
  • Website hosting, security, analytics, storage, accounting, and professional-service providers

These providers process information under their own terms and privacy practices and, where applicable, under agreements with us.

We may also use other third-party providers in the ordinary course of business that are not named above, including but not limited to providers of hosting, security, storage, shipping, communications, giveaways, analytics, accounting, and professional services. Those providers process information under their own terms and privacy policies.

We may also disclose information:

  • At your direction or with your consent
  • To complete a transaction or provide a service you request
  • To comply with a subpoena, court order, or legal requirement
  • To protect our rights, users, property, or security, as permitted by law
  • To investigate fraud, misuse, or unlawful conduct
  • In connection with a sale, transfer, or reorganization of the business

We do not sell or rent personal information.

We do not disclose personal information to third parties for their own direct marketing except as permitted by law.

7. Amazon, IngramSpark, and Other External Sellers

Our websites or communications may link to books and products sold through Amazon, Amazon Kindle Direct Publishing, IngramSpark, or other outside sellers.

When you select an outside link or make a purchase through another company, that company may collect information under its own privacy policy. We do not control the information collected directly by Amazon, IngramSpark, or another independent seller.

We may receive aggregated sales reports, royalty information, KDP or IngramSpark analytics, or limited transaction information. Those companies generally do not provide authors with a buyer’s complete payment information.

8. Community Privacy

Information posted in a Circle community, group discussion, comment area, workshop, or other shared space may be seen by other participants.

Do not post medical records, financial details, passwords, home or mailing addresses, or information you do not want others to see.

We ask participants to respect one another’s privacy, but we cannot guarantee that another participant will not copy, disclose, or misuse information shared in a group setting.

Private coaching communications and public or group community posts should not be treated as having the same level of privacy.

9. Testimonials, Photographs, and Recordings

We seek permission before using your personal story, photograph, testimonial, or identifying information for public marketing, except where another use is allowed by law.

You may withdraw permission for future marketing use by emailing info@onesteptowellness.com. We may not be able to remove a use that has already been printed, published, or sent, such as a book, podcast episode, or email already delivered.

If we record a coaching session, workshop, or event (including on Zoom or Google Meet), we will provide notice as required by law and by the applicable program terms. Recordings are used as stated at the time of recording or in those terms.

10. Legal Bases for Processing

Where a law requires us to identify a legal basis for processing personal information, we rely on one or more of the following, as applicable:

  • Your consent
  • Performance of a contract or provision of a requested service
  • Our legitimate business interests, where those interests do not override your rights
  • Compliance with legal obligations
  • Protection of legal rights, safety, and security

11. Data Retention

We retain personal information as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements, and satisfying legal obligations.

Examples, subject to legal requirements:

  • Newsletter addresses are kept until you unsubscribe. We may retain a suppressed email address so we do not email you again by mistake.
  • Purchase and invoice records are kept for the period required by tax and accounting rules.
  • Circle, PubFunnels, Substack, and similar account or publication content is kept while the account is active and for a reasonable period after closure.
  • Giveaway entries processed through KingSumo are kept as needed to run the promotion, notify winners, and meet recordkeeping rules.
  • Coaching correspondence is kept as a business record as needed to support the relationship and later questions about the services.

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it. Information stored in backups may remain until those backups are replaced according to ordinary system practices.

12. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

No website, email system, community platform, video meeting, payment system, or storage service can guarantee complete security. You use online services with this understanding.

Notify us at info@onesteptowellness.com if you believe information associated with our services has been accessed or disclosed without authorization.

13. Your Privacy Choices and Rights

Depending on where you live and which laws apply, you may have the right to request information about personal information we maintain, access or a copy of your information, correction, deletion of certain information, withdrawal of consent where processing depends on consent, opt-out of promotional email, information about disclosures, an appeal of a denied request, and exercise of privacy rights without unlawful discrimination.

We will respond to requests as required by applicable law. Those rights may be subject to legal exceptions, including information needed to complete a transaction, prevent fraud, comply with tax or recordkeeping laws, establish legal claims, or honor another person’s rights.

To submit a request, email info@onesteptowellness.com with the subject line “Privacy Request.” Describe the relationship you have with us and the email address you used. We may take steps allowed by law to verify your identity. An authorized agent may submit a request where the law permits it.

If applicable law requires an appeal process after a denied request, we will follow that process.

We do not currently sell or share personal information for cross-context behavioral advertising. If that changes and the law requires an opt-out, we will provide one.

14. California Privacy Information

California residents may have rights under applicable California law concerning certain categories of personal information collected, used, disclosed, sold, or shared.

We do not sell personal information. We do not currently share personal information for cross-context behavioral advertising.

We do not disclose personal information to third parties for their own direct-marketing purposes except as permitted by law.

We respond to California privacy requests as required by the law that applies to the particular request.

15. Consumer Health Data

Certain state laws define “consumer health data” more broadly than medical records protected by HIPAA. Depending on applicable law, information about wellness goals, weight, nutrition, physical activity, emotional health, symptoms, or health-related behavior may be considered consumer health data.

We may collect this information when you voluntarily provide it to request coaching, participate in a program, complete a form, or communicate with us.

We use this information to provide the service or response you requested. We do not sell consumer health data. We do not use it for targeted advertising.

We may disclose relevant information to service providers when reasonably necessary to provide a service you requested, operate our systems, or comply with law. These providers may include Circle, Calendly, Zoom, Google Meet, website-form providers, email providers, and secure business-service providers.

Where applicable law requires consent before collecting or disclosing consumer health data, we request that consent. You may submit access, correction, withdrawal of consent, or deletion requests as provided by applicable law by emailing info@onesteptowellness.com.

Information you voluntarily post in a community area may be visible to other participants. Do not post health information, home or mailing addresses, or other information you do not want others to see in shared areas.

16. Children’s Privacy

Our websites and services are intended for adults who are at least 18 years old, as stated in our Terms of Use.

We do not knowingly collect personal information online from children under 13.

If you believe a child under 13 has provided personal information, contact us at info@onesteptowellness.com so we can review and delete it where required.

17. International Users

Our business is based in California, United States. If you access our services from another country, your information may be transferred to and processed in the United States or another country where our service providers operate.

Privacy laws in those locations may differ from the laws where you live.

18. Third-Party Websites and Services

Our websites may contain links, embedded content, or integrations operated by third parties, including but not limited to Amazon, Amazon Kindle Direct Publishing, IngramSpark, Substack, Circle, KingSumo, Zoom, Google Meet, and others named in this policy.

This policy does not govern information collected directly by an independent third party. Review the privacy policy of any outside service before providing personal information.

We cannot control every aspect of an independent provider’s security or privacy practices.

Any third party we use in the ordinary course of business, even if not listed by name, processes information under its own terms and privacy policy. Named vendors in this policy are examples of current or intended providers, not an exhaustive list of every tool that may process information on our behalf.

19. Changes to This Policy

We may update this Privacy Policy when our services, technology, or legal obligations change.

The updated policy will be posted with a revised “Last Updated” date. If the law requires additional notice or consent before a change applies to previously collected information, we will provide it.

20. Contact Us

Questions or privacy requests may be sent to:

Julia Fikse, DBA One Step to Wellness®, Dear Food®, and Food Peace™
Email: info@onesteptowellness.com